Newsletters | Aepiphanni Business ConsultingAepiphanni Business Consulting


April 2013
More than a good idea…its that game changer that comes and smacks you on your head! All of the sudden…YOU’VE GOT IT!! You just had an Aepiphanni. Welcome to *“Had an Aepiphanni, Lately?”* quarterly newsletter produced by Aepiphanni Business Consulting. You are receiving this because you are or have been in our network at some point. We wanted to give you an opportunity to be one of the first to see our new newsletter design. If you would prefer not to receive the posts in your inbox or would like to change the email address it is delivered to or to change some other information, please go to the bottom of the page for more details on how to do so. The purpose of the newsletter is to provide a resource for small business owners who have built or are seeking to build extraordinary businesses: those that are organized, growth oriented, innovative and socially responsible that will be a legacy.Thank you for reading and your anticipated feedback,~Rick
The Bottom Line
It’s not what you want to give them – deliver what your customers WANT! There have been a lot of conversations around the country about sustainability, business practices, ethics and a lot of what some might call “secondary stakeholder” concerns. Interestingly, there have been a number of companies that have gotten stellar reviews for excellent customer service, environmentally friendliness and other “secondary stakeholder” concerns that appear to be less visible or have less market share. Take T-Mobile, for example. This was the mobile phone company that has multiple JD Power & Associates awards for great customer service. Despite the accolades, they are the smallest of the giants and have to constantly change market positions in order to maintain or even gain any market share. Shouldn’t a company that puts that much energy into providing a great product and great service be at the top of the market? They have great intention, don’t they? Continue reading →
Irreprehensible
Business ethics and their effect on productivity Have you ever had someone do something to you that caused you to view that person in a completely different light? Did you find that they lied to you? Cheated you? Stole from you? Perhaps something worse? Even if you forgive that person, do you find it easy to restore that relationship and the sense of trust that existed in the relationship prior to event? Do you find that when that person tells you something or is around, that feeling of doubt creeps in? Even if you manage to shake it off and step forward, when a similar circumstance arises, do you still have doubts? Have you done this to someone else – perhaps an employee, vendor or customer? Perhaps you called it, “what he knows won’t hurt him” or “survival of the fittest.” How did it make you feel? How do you think it made the people who knew about it feel? How would you feel if your decision was made public knowledge? Continue reading→
Extraordinary Change
Strategic thinking for small business leaders The 21st century has been an amazing time of growth and change around the world. As business leaders, the last 10 years has brought both opportunities and concerns about how, when and where we do business. We have been forced to reconsider old practices and ways of thinking, knowing that what was in the past is in the past; we can learn from them but we have to continue to keep eyes right and moving forward if the expectation is to continue. Right? This type of thinking is the thinking that separates the business leaders who seek to build extraordinary businesses from those who are just along for the ride. These are the business leaders that are thinking strategically. Continue reading →
What’s Hot??
Spotting trends in the marketplace that could affect your business We live in amazing times; I am told that my children absolutely NEED cellphones – by their GRANDMOTHER. New computers, tablets and phones arrive on the horizon almost daily. The internet is nearly ubiquitous. People have changed the way they spend and invest their money. Global warming is now more than a crackpot fantasy; we are experiencing it. Each year more and more people are working remotely or building businesses out of their homes. What does it all mean? It means that if your company plans to do the same thing you have always done in the same way for the foreseeable future, you may end up out of business. One of the components of building an extraordinary business is ‘Always be Innovating,’ meaning that the marketplace and industry are like moving targets. As soon as you have the situation locked down, the situation changes. If you aren’t innovating, you are getting left behind. Continue reading →
Thank you!!
Thank you very much for reading this quarter’s issue of “Had an Aepiphanni, Lately?” Please let us know if you have any thoughts or feedback you would care to share. If you would like to unsubscribe, you will find the unsubscribe link, below. If you’ve reached a place in your business where you need to team to help you get to the next level, contact us for a complimentary Coffee & a Consult. We would love to meet with you, learn about your plans and show you how we can help you CREATE \| DESIGN \| BUILD an extraordinary business. Have an extraordinary day. ~Rick
	Extraordinary Small Business Operations & Strategy Coaching, Consulting and Management 678-265-3608www.aepiphanni.com rmeekins@aepihphanni.com