Blog | Business Leaders’ HeadsUp!

Serious business people looking up with dreaming expression
in Blog, Management

Your Company Needs a Vision Statement | Extraordinary Business

by Rick Meekins

Successful companies and people tend to have a clear, active vision statement to guide them There are companies that don’t put much effort into creating a vision statement for their organizations. Many companies simply focus on delivering a product or service and making the most money doing it. However, those same companies are missing an opportunity to create advantage in their marketplace by harnessing the focused…

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30

Mar
2016
Comments Off on Your Company Needs a Vision Statement | Extraordinary Business
Group of ecstatic business partners looking at camera with raised arms
in Products and services, Voice of the Customer

Better! | Extraordinary Business

by Rick Meekins

Intentional Steps to Building a Better Brand As a business owner who has been around for a while, you are good at what you do. No question about it. Your company wouldn’t still be around if you didn’t. Question for you: What makes your company good? What makes it great? What makes it better than the competition? How many times have you received a marketing…

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23

Mar
2016
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Getting Fitness Done | Extraordinary Business
in Blog, Productivity

Getting Fitness Done | Extraordinary Business

by Sowmya Rajamani

5 Ways Office Warriors Can Balance Work and Fitness You’re a little bleary from staring at your two office monitors all day. The crazy driver who cut you off during your commute makes you crave Netflix and a candy bar. Or you’re still working in bed at midnight. There are plenty of excuses; they’re real, and they make fitness really, really hard. But you want…

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26

Feb
2016
Comments Off on Getting Fitness Done | Extraordinary Business
Group of business partners discussing ideas and planning work in office
in Blog, Productivity, Strategy

When to Partner and When to Direct | Extraordinary Business

by Ian Erickson

For you, the small business owner, short-term projects can be excellent opportunities to grow the company while honing your team’s professional skills. However, they can also be nightmarish exercises in stress for you and your staff. Often, they are some combination of the two. If this challenge was not daunting enough, as the owner of a growing company you will occasionally have to decide between…

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10

Feb
2016
Comments Off on When to Partner and When to Direct | Extraordinary Business
Hiring family members
in Blog, Management and Leadership, Recruiting

Blood Is Thicker Than Water | Extraordinary Business

by Ian Erickson

Over the last few years, your friends and especially family have watched you work the necessary long hours, including nights, weekends, and even holidays to ensure the business you started continues in its success. As they see your business grow, some of those same friends and relatives will begin to offer their assistance as an employee, contractor or even partner.  Likewise, you may start to…

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27

Jan
2016
Comments Off on Blood Is Thicker Than Water | Extraordinary Business
Group of happy young  business people in a meeting at office
in Blog, Management, Process

All For One and One For All? When To Involve Multiple Departments In A Single Project | Extraordinary Business

by Ian Erickson

Since starting your own business, you have acquired much insight into management and prudent, effective growth. By way of your own decision making, as well as executing advice from consultants and staff members alike, you have overseen your company’s successful transition from a single person sole proprietorship to a small but expansion-minded company, which includes several junior partners. However, success brings with it new challenges,…

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5

Jan
2016
Comments Off on All For One and One For All? When To Involve Multiple Departments In A Single Project | Extraordinary Business
2016 Calendar Target Showing Year Planner And Schedule
in Blog, Business Growth, Planning

New Steps for New Year: Prioritizing Steps for Growth in 2016 | Extraordinary Business

by Ian Erickson

Over the past few years, you have committed a great deal of time and money to developing your small business. By reinvesting your business’s profits back into the company and keeping a close eye on the often unstable US economy, you have made strides in creating a profitable enterprise. However, as a seasoned entrepreneur you are also aware that the only way to persevere is…

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22

Dec
2015
Comments Off on New Steps for New Year: Prioritizing Steps for Growth in 2016 | Extraordinary Business
Business credit application
in Blog, Financial Management, Sales

Small Business Credit Procedures | Extraordinary Business

by Lisa Murphy

Just about every small business that extends credit to its customers has to create and implement internal credit procedures. The extent to which a small business has to deal with credit and collection issues depends on the nature of the business, the margins of the business and the how customers pay for goods or services.

17

Dec
2015
Comments Off on Small Business Credit Procedures | Extraordinary Business
Keeping it Inside – When To Only Use Internal Employees | Extraordinary Business
in Blog, Management

Keeping it Inside – When To Only Use Internal Employees | Extraordinary Business

by Ian Erickson

There are many times, as a small business owner, you benefit from outsourcing a project to an external specialist, rather than assigning it to your full-time staff. For example, if you are planning an aggressive social media campaign for your financial advisory firm, you need a skilled professional who has the time and talent to focus on this objective and complete it by the deadline….

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4

Dec
2015
Comments Off on Keeping it Inside – When To Only Use Internal Employees | Extraordinary Business
Female customer with plastic card and shopping bags looking at camera in the mall
in Blog, Customer Experience, Customer Service

Gain the Loyalty of Your Customers | Extraordinary Business

by Sonya Watts

How to earn customer loyalty? They do not say without a reason that the customer is always right. No one beside them can know exactly what they have in mind and how they want their products or services to look or be like. However, what they do need help with is the following: they need to feel that they can put their trust in you…

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23

Nov
2015
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Young businessman in elegant suit using touchpad
in Blog, Management and Leadership

Negotiate from a Position of Strength | Extraordinary Business

by Rick Meekins

The influential role of leadership and its impact on the success of your organization It was interesting last evening watching the fourth GOP Debate and listening to the individuals talk. Some of them looked and sounded like leaders. Some of them looked and sounded like politicians. Some of them looked like they might have been coerced into being there or had something better to do….

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11

Nov
2015
Comments Off on Negotiate from a Position of Strength | Extraordinary Business
Company of five employees sitting at workplace in office
in Blog, Management and Leadership, Strategy, Team Building

Recruiting 101 | Extraordinary Business

by Ian Erickson

Steps to Recruiting and Keeping the Best Employees for your Small Business You have managed your business, whether it be a direct mail marketing practice or pet care business for the last few years. As a disciplined, independent entrepreneur, you have managed every detail; the semi-comedic introduction plays out like this: “Are you the CEO?” “CEO, secretary and janitor.” However, as a well-studied businessperson, you also…

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28

Oct
2015
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Climbing Your Own Corporate Ladder | Extraordinary Business
in Business Growth

Climbing Your Own Corporate Ladder | Extraordinary Business

by Ian Erickson

How to Take Your Service-based Business to the Next Level A few years ago, you decided to start your own service-based business, providing your company’s specialty to individuals and businesses. You followed the advice of respected entrepreneurship experts by starting slowly and capitalizing on a recognized niche. For example, your custodial service focused solely on servicing offices located within a concentrated area, or your accounting…

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29

Sep
2015
Comments Off on Climbing Your Own Corporate Ladder | Extraordinary Business
Small Business Success by Aepiphanni
in Business Growth, Management

Missed Opportunities | Extraordinary Business

by Rick Meekins

A business assessment is the basis for short-term change and strategic growth As a small business owner, you probably have about a million million-dollar ideas floating around in your head. Problem is that while there is no lack of ideas, determining where to invest your time and resources may be an issue. Oftentimes, it is a challenge of opportunity cost: if you invest in one…

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23

Jul
2015
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Complex Decision-Making Model | Extraordinary Business
in Management and Leadership

Complex Decision-Making Model | Extraordinary Business

by Rick Meekins

Dartmouth’s recommendation on the process of decision-making Problem solving is something that everyone has to do. Sometimes decisions are so simple that you don’t give much thought to it. At other times, decision-making can be very complex with a large number of possible outcomes. When business leaders face complex problems in their organizations, the outcome of their decisions can have ripple effects throughout the organization….

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21

Jul
2015
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Best Lessons from the Worst Customer Service | Extraordinary Business
in Customer Service, Strategy

Best Lessons from the Worst Customer Service | Extraordinary Business

by Rick Meekins

How your company can learn to improve from observing companies with poor customer service Poor service. High prices. Injustice at best. Seems like these are the hallmarks of some service providers that dominate the landscape. The airline industry. Cable companies. Mobile phone companies. Take a look at Business Insider’s list of companies with the worst customer service. Any of you agree/disagree with me? As a business…

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14

Jun
2015
Comments Off on Best Lessons from the Worst Customer Service | Extraordinary Business
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