How your customers buy and how you can get more of them to buy from you
It is interesting when you think about the marketplace; there are lots of buyers and lots of sellers. There are even lots of sellers of the same products, but customers will choose one seller over another consistently, but not every customer will choose the same seller; they purchase the same product from different sellers for different reasons.
Have you ever seen a business that seems to be doing things reasonably well – or very well – that suddenly changes the way they do business? How did that impact your thinking about that business? Perhaps it made you more loyal if the changes were those that appeal to you. Alternatively, you may find that you no longer wish to do business with that business.