IT

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Operations and IT–Enabler or Obstacle? | Extraordinary Business

How IT can benefit or harm business operations.

imageQuestion for you: would you enter an automobile race where everyone is driving Corvettes and Mustangs and Chargers and you are driving a Pinto?

If you are an athlete, would you wear smooth bottom shoes or high heeled shoes when everyone else is wearing cleats?

If you golf, would you use a putter where everyone else is using a driver?

While none of these tools would make you less of a driver, less of an athlete or less of a golfer, having the right equipment enables you to compete better – if you use it properly! For example, the best cleats in the world will probably be no good if you don’t lace, tie or strap them properly.

Your company’s Information Technology is no different. Your IT is an enabler – it allows you to do more with less, but the wrong technology or improperly or underutilized technology can do more harm than good.  For example: A company had a new installation of a CRM system – a software solution designed to help businesses track relationships with clients, customers and the marketplace.

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Operations and IT–Enabler or Obstacle? | Extraordinary Business

How IT can benefit or harm business operations.

imageQuestion for you: would you enter an automobile race where everyone is driving Corvettes and Mustangs and Chargers and you are driving a Pinto?

If you are an athlete, would you wear smooth bottom shoes or high heeled shoes when everyone else is wearing cleats?

If you golf, would you use a putter where everyone else is using a driver?

While none of these tools would make you less of a driver, less of an athlete or less of a golfer, having the right equipment enables you to compete better – if you use it properly! For example, the best cleats in the world will probably be no good if you don’t lace, tie or strap them properly.

Your company’s Information Technology is no different. Your IT is an enabler – it allows you to do more with less, but the wrong technology or improperly or underutilized technology can do more harm than good.  For example: A company had a new installation of a CRM system – a software solution designed to help businesses track relationships with clients, customers and the marketplace.

 [···]

Read More

Just Bring It!! | Extraordinary Business

BYOD

How BYOD Changes Your Small Business IT Environment

Bring your own device allowance into work places has shot up from 72 percent in 2011 to 95 percent in 2012, according to Spring Technology. When you switch from a completely employer controlled device policy to a BYOD policy, your overall small business IT environment changes. You have a great deal of flexibility, but the security challenges you face are also significant and require work culture changes.

The Benefits of BYOD for Small Business

Small businesses may not have the operating budget for a large IT department, or any IT department at all. When you can’t issue employees the equipment that you’d like them to be using, it’s convenient when they bring in their own devices to take care of the gap. Tablets, smartphones, and laptops are common devices to fall under the BYOD policy. According to The Daily Attack, another way that small businesses benefit is by avoiding the need to maintain all of the equipment. Each employee is responsible for his or her own updates and software deployment, enabling you to focus your attention on other aspects of the business.

BYOD policies also increase productivity due to device familiarity. Instead of training your employees on a new system, the most you’re doing is showing them a few new apps that you’d like for them to use during their day-to-day activities during work.

 [···]

Read More

Just Bring It!! | Extraordinary Business

BYOD

How BYOD Changes Your Small Business IT Environment

Bring your own device allowance into work places has shot up from 72 percent in 2011 to 95 percent in 2012, according to Spring Technology. When you switch from a completely employer controlled device policy to a BYOD policy, your overall small business IT environment changes. You have a great deal of flexibility, but the security challenges you face are also significant and require work culture changes.

The Benefits of BYOD for Small Business

Small businesses may not have the operating budget for a large IT department, or any IT department at all. When you can’t issue employees the equipment that you’d like them to be using, it’s convenient when they bring in their own devices to take care of the gap. Tablets, smartphones, and laptops are common devices to fall under the BYOD policy. According to The Daily Attack, another way that small businesses benefit is by avoiding the need to maintain all of the equipment. Each employee is responsible for his or her own updates and software deployment, enabling you to focus your attention on other aspects of the business.

BYOD policies also increase productivity due to device familiarity. Instead of training your employees on a new system, the most you’re doing is showing them a few new apps that you’d like for them to use during their day-to-day activities during work.

 [···]

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IT & Your Customers | Extraordinary Business

Technology is not (yet!) a viable replacement for direct interaction

imageOne of the things that has made the 21st century very interesting is the amount of access we have to people, businesses and organizations through wallet size (and smaller) devices!  It is amazing what we can do, how much we can accomplish just about anywhere we go, from sending text messages to emails to scheduling appointments…but can it go to far?  Does it help or hurt our bottom line?

For example: there are a number of online scheduling solutions that will allow your clients to choose days and times to meet with you or members of your team.  They simply need to go to your free/busy calendar and sign up for a time slot or slots that will work best for them.  They will receive an email confirmation, your technology, you or someone from your team will probably send a friendly email reminder a day or two before the meeting to remind them of it and you will have your meeting.

Pretty straightforward, right?

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IT & Your Customers | Extraordinary Business

Technology is not (yet!) a viable replacement for direct interaction

imageOne of the things that has made the 21st century very interesting is the amount of access we have to people, businesses and organizations through wallet size (and smaller) devices!  It is amazing what we can do, how much we can accomplish just about anywhere we go, from sending text messages to emails to scheduling appointments…but can it go to far?  Does it help or hurt our bottom line?

For example: there are a number of online scheduling solutions that will allow your clients to choose days and times to meet with you or members of your team.  They simply need to go to your free/busy calendar and sign up for a time slot or slots that will work best for them.  They will receive an email confirmation, your technology, you or someone from your team will probably send a friendly email reminder a day or two before the meeting to remind them of it and you will have your meeting.

Pretty straightforward, right?

 [···]

Read More

The Out | IT in Small Business | Extraordinary Business

Making a new IT purchase: Is your phone/tablet/computer really worth it?

It seems like every couple of months, some new mobile device comes out, whether it is an iPhone, a tablet, the world’s thinnest computer or some related device.  These devices are touted as the “must have” because they are the most beautiful, sexy, versatile – you-can-do-anything with them phones in the world.  With a strong media blitz behind them, one might begin to wonder if the devices can walk on water.

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