The Leading Edge: How to Gain Competitive Advantage
Once brand loyalty is established, loyal customers usually stick around for the long-haul. But getting to that point is a tough, complex process that involves
After investing the lion’s share of cash and time to source, customize and implement the latest, greatest be-all-to-end-all solution for your company, you find that your people still aren’t using it, or at least, aren’t using it to a level where you can see a return on your investment. You don’t get it. You stand there, scratching your head, not knowing whether to scream, have one-on-one counseling, provide additional training, or just let it go.
Having done a number of CRM and Business Management installations, this is a challenge that many business leaders face when doing a software implementation. Sure – it is a good idea. If used, the solution will probably enable you to run your business more efficiently, give you some idea of predicting leads, project expenses, managing productivity and other business critical analytics. Unfortunately, this struggle is a typical change management issue, wherein different groups of people will approach change in different ways.
The challenge, at times, is that change management often takes a combination of commitment, time and money. It is not an overnight process, and typically, you can’t manage or watch over everyone’s key-strokes to make sure that people are doing the right things.
Here are a few things that you can do in order to increase the likelihood of success:
Unfortunately, there hasn’t been a single secret sauce to getting teams to adapt to a new solution. Different people have different personalities, preferences and abilities. Some will adapt right away, others will resist until you drag them out the front door. Never the less, if you have chosen your solution wisely, gotten your team on board and stick through the difficult challenges, your solution could move you just a little bit closer to building an extraordinary business.
Aepiphanni Business Consulting: The Business Strategy People is an Atlanta, Georgia based Operations Management and Business Strategy Consulting Firm dedicated to serving the needs of small to medium sized business leaders. We help business leaders CREATE | DESIGN | BUILD extraordinary businesses. We support our clients with financial management, product and service production and delivery, outsourced services management, sales & marketing and business growth. We provide them with a number of flexible solutions to help them reach their goals.
Join us for a 30-minute complimentary Coffee & a Consult, to learn more about Aepiphanni and how we might help you move your company from existing to extraordinary.
Once brand loyalty is established, loyal customers usually stick around for the long-haul. But getting to that point is a tough, complex process that involves
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Aepiphanni Business Consulting has helped small and medium enterprises to find a foothold in their relative industries and transform into businesses with high operational efficiency.
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