Archive for Blog’ Category

29

Aug
2017

You Can’t Be CEO and COO at the Same Time | Extraordinary Business

CEO and COO

In the words of Stroll Founder Dan Roitman, “If you’re going to grow revenue, you also need to be able to tame chaos.”

Dan runs a consulting company, Growth Harmony, which holistically helps seven and eight-figure companies go to the next level. This serial entrepreneur stopped by Modern Ontrapreneur to chat with Landon Ray about the producer vs. performer relationship, cracking the CEO / COO disparity.

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17

Aug
2017
Comments Off on Why It Just Ain’t Working | Extraordinary Business

Why It Just Ain’t Working | Extraordinary Business

business process management

4 reasons business process management is critical to your company’s “leveling up.”

So, he got a new client. This one is a BIG one. He gets his team scrambling to get paperwork, initiate billing, schedule meetings and God knows what else as he thinks only about how to keep the client now that he’s finally hooked them!  He feels that it is up to only him to make it happen as quickly as possible!

If I had a dime for every time…

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8

Aug
2017
Comments Off on 4 Customer Service Insights Every Successful Company Leader Must Develop | Extraordinary Business

4 Customer Service Insights Every Successful Company Leader Must Develop | Extraordinary Business

customer service

Rock stars and movie stars are nothing without their fans. The same relationship exists between companies and their customers. While this may seem elementary, there are still scores of companies who get it wrong. According to a survey by American Express, 78% of consumers didn’t complete an intended purchase because of poor service experience. So, what differentiates the best in customer service from the rest? Let’s take a look at four customer service insights that every successful company leader must develop.

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