According to Talech’s Retail Technology Report, 87 percent of consumers said they enjoy participating in customer loyalty programs, but only 11 percent of current non-participating retailers actually plan to adopt one. Maybe your business has adopted a rewards program designed to keep current customers happy, while enticing new ones to walk through your doors. But are you offering rewards your customers actually want? Today, it’s no longer enough to launch a loyalty program with outdated punch cards to earn generic discounts. Customers want a whole new brand experience.
So…we all know of that guy or that woman who is really good at what he does, who is IMPOSSIBLE to work with. He or she seems to be everything to the Company, whether it is bringing in more business, getting more sales, managing operations or HR or some other function; whenever you see these difficult people coming, your first instinct is to run away.
Regardless of the size of your company, you would probably agree that something has got to be done. You may have even gotten to the point where you say (every day!) “I can’t stand one more day with this guy!!”
Where do you see your company in the next ten years? At the same place? Larger? Perhaps in more markets?
If you are like most business owners, you have some vision for where you would like to take your company. The thing is: growth doesn’t happen by accident, and staying in business doesn’t happen by staying the same. Whatever your vision, you will need to gain some level of strategic advantage, and innovation is one of the tools that firms can use to gain it.
Running a company can be very personal. Often the business you start and run is an extension of yourself, to the degree that the business might literally live and die with you.
While we often discuss topics such as business development, marketing, products, finances, innovation and the like, we rarely talk about depression and other mental illnesses. As a matter of fact, I don’t think that I have ever read an article that discusses the topic in terms of business leadership and ownership.