How One Small Business is in Competition with a Boulevard of Brands and MNCs

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Can a local, homegrown startup take on the international powerhouse? Could small-town warriors compete with multinational corporations?

Esha Chhabra, Forbes Contributor says, “Yes” in her article, “How This Small Canadian Tea Company Built A Business Amidst Serious Competition”. She has beautifully captured the growth journey of a small tea company in Canada – how the business owner did not simply give up and embarked on changing the world through her unique offerings. Smith’s passion to serve her community’s needs more effectively has been a driving force behind her business growth.

Please take a look at her article and share your insights. Are you one of the business owners who are looking to provide unique offerings while effecting a positive change in the world? Do you love bridging gaps and opening up exciting opportunities for your business?

How This Small Canadian Tea Company Built A Business Amidst Serious Competition

By Esha Chhabra, Forbes Contributor

In Banff, a small town famous for being the epicenter of Canada’s first national park, one small business is in competition with a boulevard of brands and multinational corporations, namely Starbucks. Can a local, homegrown startup take on the international powerhouse?

In 2007, Susanne Gillies-Smith started Banff Tea Company in response to a personal loss. Her father was brutally murdered in Mexico, she says, leaving her frustrated and saddened. She knew she wanted to counteract that horrific incident with something positive in the world.  “I wanted to help make the world a better place — in my own way,” she says, seated at the Wild Flour Cafe, sipping on a cup of tea. “I had to start in my own backyard with what made sense to me.”

Rather than building another remote venue, albeit iconic, she was keen on creating community. Read further on the success story here. 


Sowmya Rajamani is the Social Media Manager at aepiphanni, a Business Consultancy that provides Management Consulting, Implementation and Managed Services to business leaders and entrepreneurs seeking to improve or expand operations. We are the trusted advisor for business leaders who are seeking forward-thinking solutions to help them plan for and navigate through the challenges of business growth. She periodically writes about the business growth challenges faced by entrepreneurs and business owners.

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