Construction Firm: Organizational Transformation

Construction Firm: Organizational Transformation

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Project Overview:

The owner wanted to reorganize the company, where he was the central business producer, and turn it into an organization that had great value independently of him. His goal was to scale this business in a way that allowed him to work on other projects of interest.
We were contacted by the new owner of a small construction firm that had been in business for a number of years. The company had a history of success, but the owner was ready to take it to the next level.  The owner wanted to reorganize the company, where he was the central business producer, and turn it into an organization that had great value independently of him. His goal was to scale this business in a way that allowed him to work on other projects of interest.

Challenge

Create

After analyzing the business, we saw that the company was doing a lot of things right. It was early 2010s and there were a lot of great opportunities in the industry. One of the biggest challenges was that the company didn’t have clear definition. For instance, their website was good and talked about a lot of things but none of it really helped the organization stand out in the marketplace. They didn’t have a social presence and lacked a real clear brand. Moreover, we saw that the company lacked standard processes and suffered from a high turnover. They were either attracting the wrong people or didn’t make it easy for the right people to get on board and get involved in the organization easily. Our analysis revealed that the corporate culture was very much “family like”, which had its pros and cons. On the downside, there were many relationships in the organization that kept beneficial decisions from being made.
Our assessment showed that our role should not really be to change the business model. Instead, we had to optimize their processes, help them run the company better and position it for growth. So, we designed systems and processes to help the client essentially normalize the organization. The idea was to guide the client into enhancing the efficiency of the organization across multiple disciplines of the company.

Design

Build

Our assessment showed that our role should not really be to change the business model. Instead, we had to optimize their processes, help them run the company better and position it for growth. So, we designed systems and processes to help the client essentially normalize the organization. The idea was to guide the client into enhancing the efficiency of the organization across multiple disciplines of the company.