We decided to implement a phased approach, with our initial focus on stabilizing company operations. Five key areas were identified for our work: Management, Human Resources, Production, Finance, and Sales & Marketing / Business Development. We looked where technology could have an impact and where innovation could make it easier for the organization to track key performance indicators.
Our work created opportunities within the client organization for new people to enter and take on leadership roles. We developed a leadership program which was very well received. In addition, a training program was implemented that slashed the high turnover and helped a new crop of the best people to join the company and quickly start contributing to its productivity.
We also crafted compelling marketing collateral and began identifying new targets for the client. As we improved various areas of this organization, it helped us show our own expertise in a variety of business consulting categories.
As a result of what we were able to CREATE|DESIGN|BUILD, the client enjoyed the following results:
- Enhanced efficiency across the organization
- Higher staffer revenue (50% to 75%)
- CRM in place, augmenting business growth
- Positioned for excellent growth in the next year
- Getting ready to launch new products
- Gearing towards acquiring other businesses
