We decided to implement the solution in a multi-phased approach as we know that implementing too much change in a short amount of time is very difficult to manage, especially if things don’t go exactly according to plan. We had designed a new business architecture for the IT company and developed job descriptions and worked with her to document the processes that would be used to train the new team. We also designed the software architecture that would be used to assist with running the business.
We assisted with hiring new staff and brought an accounting firm on board to help her to keep her finances up to date and provide her with regular financial reporting. This also reduced the amount of time it took to get her taxes filed and pay any taxes she needed to pay. We also addressed an important missing element in the client’s business – a brand. Our team designed a unique brand for them that represented the work that they did and she was able to use on the various pieces of collateral and SWAG she would give away. Lastly, we helped her develop a more robust marketing program that expanded her reach beyond the social networks the client was using.
As a result of what we were able to CREATE|DESIGN|BUILD, the client enjoyed the following results:
- Increased revenue & profit
- Lower accounts receivable by 56%
- Capitalizing of new opportunities
- Significant company growth with more staff and a COO on board
- More capable of adapting to market changes